Services
Lead Generation
Our well-trained outbound calling agents are specialized in Lead Generation on different projects including Solar, Home Improvements, Auto Insurance etc. After concluding a lead by agent, each lead then goes through extra precautionary quality check to make sure our clients get what exactly they need.
Transcription / Data Entry
Although a lot of tasks can be automated these days, we still have a need for humans to enter, analyze, and organize data into forms and systems. As with other roles, quality can vary. That’s why, no matter how straightforward a project may seem, it’s good to be clear about the type of entry specialist you need before you post a project.
Inbound Customer Support
Whether you are looking for B2B appointment setting, or sales lead generation, we can craft solutions that will meet your needs. We realize the value of key metrics like customer satisfaction, first call resolution, cost per hour and upsell/cross sell opportunities and the impact they can have on the overall success of your business. We offer Customer services, Phone answering, Technical support and Order taking.
Appointment Setting Services
Call center appointment setting requires understanding that people conduct business with people that they like and respect. That’s why we have a team of proven professionals who know how to get your message across in a way that properly represents your company´s brand and values. This results in creating a relationship that moves potential prospects to become your customers.
Live call Transfers
Our various projects are based on Live Call Transfers. For the purpose of high quality, special care is taken via Real-Time Monitoring system by a number of supervisors. Our current Live Call Transfer projects include Medicare and Health Insurance services.
Email / Chat Support
With live chat support solution, you can convert your online web traffic into loyal customers. Our E-representatives facilitate the connection of business and experts with consumers seeking help online through real-time messaging creating a more compelling and personalized online experience.
Solar
Home Improvements
Auto Insurance
Transcription
Inbound Customer Support
Email / Chat Support
About Us
Bold bpo, is a Business Process Outsourcing (BPO) company with years of relevant experience
in the call center industry. Our professional team can help your business to create more quality leads
that converts them into viable sales opportunities. Based on your lead generation requirements, we can
provide you with a customized solution that would address your needs
We are service provider of customized outsourcing solutions to various businesses, industries and functions for USA, Canada and Australian markets
Having its operations began in March 2017. We understand the motives of our clients and do our best to speed-up revenue growth, improve functional
strength and dramatically gain customer satisfaction levels, while significantly reducing costs. We believe in our people and give them the confidence
to deliver.
We believe that our firm’s success is measured by our clients’ successes. Our client first approach is centered on the principal that our clients’ needs always take priority and that we continually exercise loyalty, diligence and care in all stages.
Client-First Approach